Remembering 9-11

This week marks the 10th anniversary of the terrorist attacks on the United States.  It was an eye-opening experience for all Americans – and life would never be quite the same. And it certainly changed the way health care providers prepare for emergencies. For many health care workers, it was an event that they train for and hope never happens.  On the clear, beautiful fall morning of September 11th 2001, I was making final preparations for an emergency preparedness exercise MCHC was coordinating for Chicagoland hospitals.  I received a call right after the first plane hit the World Trade Center tower and in an instant, all preparations for the day’s disaster drill halted and the lessons from years of training and “practice” took over.  At that point in time, when no one knew where the next attack would be, hospitals geared up for mass casualties.  When the minutes turned to hours and Chicago was spared an attack, the hospitals still stood ready to help their colleagues in New York and Washington DC – ready to receive patients transferred to Chicago or send supplies and/or medical personnel to help out.  Sadly, a large number of the victims died.  Ultimately, the health care systems in New York and DC were able to manage the number of people with injuries.

While the events of that clear, fall day served as a wake-up call for the entire country, it deeply impacted the health care community as well.  Hospitals are a critical resource for the nation, especially in times of crisis.  While emergency preparedness is an issue that was taken very seriously by hospitals, 9-11 served as an impetus to heighten the level of preparedness within hospitals.  After 9-11, the Federal government provided states and large urban areas with funding to strengthen the capabilities of hospitals and health care systems to respond to public health emergencies and medical disasters.  With that funding, hospitals were able to dedicate more resources to emergency preparedness, to be ready for whatever the future may bring; a biological emergency (we reaped the benefits of our planning during the H1N1 pandemic), natural disaster (who can forget Hurricane Katrina or the blizzard here last February), chemical emergency (such as the massive oil spill in the Gulf), a radiological emergency (like the one cause by earthquakes in Japan), an explosion or other event that causes mass casualties. Incidents like this occur regularly around the world.

Unfortunately, ten years after that fateful day in September, our country is in a recession, which means hospitals are facing massive budget cuts.  Budget cuts jeopardize hospital preparedness for the cataclysmic event we hope never comes as well as other emergencies and medical disasters.  While September 11th changed history, an important lesson it has taught us is that emergency preparedness is a 24 hours a day, 7 days a week, 365 days a year responsibility.  Let’s hope that this anniversary will raise awareness about the importance of the medical community in our lives and in the nation’s preparedness.  It would be unimaginable if we as a nation didn’t do all that we could to be equipped for what the future holds.

Do you remember where you were and what you were doing on 9-11? Share your story with us.

The White House visits MCHC: Dr. Stephen Ondra meets with the MetroChicago HIE

ondra-visit

Left to right: Julio Silva, MD MPH, chief medical information officer, Rush University Medical Center; Dan Yunker, VP at MCHC; Rod I. Hart, Client Partner, CSC Healthcare Group; Terri Jacobsen, director, Health Information Exchange; Dr. Stephen Ondra; Kevin Scanlan, President/CEO of MCHC; Mary Anne Kelly, VP at MCHC; Peter Ingram, VP & CIO, Sinai Health System; Mari Franks, program manager, Health Information Exchange; Edward Barthell, Director Connected Health, Microsoft Health Solutions Group

The MetroChicago HIE had the honor to meet with Dr. Stephen Ondra who is a member of President Obama’s Executive Office. He works closely with the President of the United States along with the leaders of many federal agencies, such as Centers for Medicare & Medicaid (CMS), Health & Human Services/Office of the National Coordinator (HHS/ONC), Department of Veterans Affairs (VA) and the Federal Drug Administration (FDA). Dr. Ondra is also a native to the Chicago-land region, attendee Rush Medical School and practiced for many years at Northwestern Memorial Hospital.

The tone of the meeting was informal, but the enthusiasm and excitement that surrounded the meeting was felt by everyone in the room. Dr. Ondra was energized to hear about the successes of the MetroChicago HIE and was eager for feedback on how the government could be of service to the initiative. Ondra indicated how the MetroChicago HIE was unique in the sense that it has formed in the midst of the American Recovery & Reinvestment Act of 2009 (ARRA) along with the Patient Protection & Affordable Care Act (PPACA). He was thrilled that the MetroChicago HIE has leveraged every aspect of health reform that has come out of Washington over the last 3.5 years.

Ondra communicated that President Obama and his Administration encouraged starting early when it comes to patient and consumer engagement within the community. He indicated that dialogue within the community is critical to the success of this project and similar projects occurring throughout the country. Ondra also encouraged us to involve VA hospitals and providers in our efforts for HIE as well as engage the soldiers returning from overseas in workforce development opportunities.

Dr. Ondra will continue to work with the MetroChicago HIE to connect our project management staff with other members of the President’s Executive office, including the Chief Technology Officer, Aneesh Chopra. Ondra also will connect the MetroChicago HIE with the right individuals on the local level who are members of the ONC along with the VA.

We are extremely grateful to have had the opportunity to meet and learn from Dr. Stephen Ondra, and we are hopeful that this is the start of an ongoing dialogue with Washington D.C.

Happy Social Media Day!

Today is the second annual Social Media Day organized by Mashable. There are over 1,400 scheduled meetups today to connect and network in-person with your social media community. There are eight being held in the Chicagoland area (Chicago, Lombard, Glen Ellyn, Wheaton, Itasca, Saint Charles, Crystal Lake, Buffalo Grove). The Metropolitan Chicago Healthcare Council has been involved in social media for over two years through Facebook, Twitter, YouTube, LinkedIn and blogging. Our members are also engaging in social media through all channels. We currently have 54 member hospitals and health systems active in social media and that list continues to grow. Connect with us and our members:

Metropolitan Chicago Healthcare Council: Facebook - Twitter - YouTube - LinkedIn

Adventist Bolingbrook Hospital: Facebook - 4square

Adventist GlenOaks Hospital: Facebook - 4square

Adventist Hinsdale Hospital: Facebook - LinkedIn - 4square

Adventist La Grange Memorial Hospital: Facebook - 4square

Adventist Midwest Health: Twitter - 4square

Advocate Health Care: YouTube - Facebook - Twitter - LinkedIn

Advocate Bromenn Medical Center: Twitter

Advocate Christ Medical Center/Advocate Hope Children’s Hospital: Twitter

Advocate Condell Medical Center: Twitter

Advocate Good Samaritan Hospital: Twitter

Advocate Good Shepherd Hospital: Twitter

Advocate Illinois Masonic Medical Center: YouTube - Facebook - LinkedIn - 4square

Advocate Lutheran General Hospital/Advocate Lutheran General Children’s Hospital: Twitter

Advocate Trinity Hospital: Twitter

Captain James A. Lovell Federal Health Care Center: YouTube - Facebook - Twitter - Blog

Carle Foundtaion Hospital: YouTube - Facebook - LinkedIn - 4square

Jesse Brown VA Medical Center: Facebook

Children’s Memorial Hospital: YouTube - Facebook - Twitter - LinkedIn - 4square

Delnor Hospital: Twitter - LinkedIn - 4square

Edward Hospital: YouTube - Facebook - Twitter - LinkedIn - 4square

Department of Veterans Affairs Edward Hines, Jr. Hospital : Facebook - 4square

Holy Family Medical Center: Twitter - 4square

Kishwaukee Community Hospital: YouTube - Facebook - Twitter - LinkedIn - 4square - Blog

La Rabida Children’s Hospital: YouTube - Facebook - Twitter - LinkedIn - 4square

Little Company of Mary Hospital and Health Care Centers: YouTube - Facebook - Twitter - LinkedIn - 4square

MacNeal Hospital: Facebook - LinkedIn - 4square

Memorial Health System: YouTube - Facebook - 4square

Memorial Hospital (Carthage): YouTube - Facebook - Twitter - 4square

Mercy Hospital & Medical Center: YouTube - Facebook - Twitter - 4square

Methodist Medical Center: Twitter - 4square

NorthShore University HealthSystem: YouTube - Facebook - Twitter - LinkedIn - 4square

Northwest Community Hospital: YouTube - Facebook - Twitter - LinkedIn - 4square

Northwestern Memorial Hospital: YouTube - Facebook - Twitter - LinkedIn - 4square

Palos Community Hospital: YouTube - Facebook - Twitter - LinkedIn - 4square

Passavant Area Hospital: YouTube - Facebook - LinkedIn - 4square

Provena Covenant Medical Center: Facebook - 4square

Provena Health: YouTube - Facebook - Twitter - LinkedIn - 4square - Blog

Provena Mercy Medical Center: Facebook - Twitter

Provena Saint Joseph Hospital (Elgin): Facebook - Twitter - 4square

Provena Saint Joseph Medical Center (Joliet): Facebook - 4square

Provena St. Mary’s Hospital: Facebook - 4square

Provena United Samaritans Medical Center: Facebook - 4square

Rehabilitation Institute of Chicago: YouTube - Facebook - Twitter - LinkedIn - 4square

Resurrection Health Care: YouTube - Twitter - LinkedIn - 4square

Riverside Medical Center: YouTube - Facebook - Twitter - LinkedIn - 4square

Rush Oak Park Hospital: Facebook - Twitter - 4square

Rush University Medical Center: YouTube - Facebook - Twitter - LinkedIn - 4square - Blog

Rush-Copley: YouTube - Facebook - Twitter - 4square

Saint Francis Hospital: Twitter - 4square

Saint Joseph Hospital: Facebook - Twitter - 4square

Sherman Health:  YouTube - Facebook - Twitter - 4square - Blog

Swedish Covenant Hospital: YouTube - Facebook - Twitter - LinkedIn - 4square

University of Chicago Medical Center: YouTube - LinkedIn - 4square - Blog

Valley West Community Hospital: Facebook - Twitter - 4square

http://ebennett.org/hsnl

What are your plans for Social Media Day? If you are not celebrating this year, do you plan to celebrate next year? Let us know!

“The White House is on Line 2 for You”

If I had a dime for every time Maria, my assistant, said that to me I’d have ONE DIME!  Yes, the White House did call me and it was that guy who formally lived here and now works in the White House!  Well, at least one of the guys who formally lived here and now works at the White House!

Dr. Steve Ondra, an executive who works in the Office of Science and Technology in the White House called to learn  more about the MetroChicago Health Information Exchange (HIE) we launched earlier this year. Dr. Ordra told me he and others in the White House had heard a lot about our HIE and wanted to learn more.

Needless to say, we’re very excited about the opportunity of hosting Dr. Ondra and discussing our HIE with him.  We’ll be joined by our technology partners, Microsoft and CSC, as well as a few members from our Advisory Committee.

We’ve made great strides as we’ve moved our HIE from planning to implementation. To learn more, please click here for our latest Executive Summary.

Check back next week and get an update on what occurred at the meeting.

A Look Inside the Crystal Ball

Earlier this week we held our Annual Meeting of the membership. There are certain business items that we are required by our bylaws to bring to the membership for their approval.

At this year’s meeting, the membership elected three new MCHC Board members; Michael Eesley, CEO of Centegra Health System, Dennis M. Murphy, executive vice president and chief operating officer of Northwestern Memorial HealthCare and Tracy Rogers, vice president and chief operating officer of Alexian Brothers Health System.

MCHC Welcomes New Board Members

(Left to Right) Dennis Murphy, Kevin Scanlan, Tracy Rogers and Michael Eesley

I look forward to working with each of these very talented health care executives as well as our other talented board members as we prepare for the impact of health care reform.

To help us get some additional intelligence, I invited Don Wegmiller, a nationally recognized health care expert to share the results of interviews he conducted with more than 35 CEOs of health care delivery systems nationwide.

Don Wegmiller Presenting

These interviews confirmed many of the same finding we’ve developed over the past year during our meetings with the executive teams of more than 60 of our member hospitals.

The bottom line-the health care delivery system is going through significant change. Virtually every aspect of the delivery system will be impacted, some which we can quantify today, others are best guesses and still more (Medicare ACO’s) no one knows for sure.

While the picture in side of my crystal ball on the health care delivery system of the future gets a little clearer each day, the clarity of that vision is far from 20/20.